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How USAA Drives The Highest Customer Loyalty In The Insurance Industry

By Nigel Holloway Empowered employees serve customers better. This six-part series explores the link between employee…

Powerhome Solar faces claims of botched installs, bad customer service

Energy firm Powerhome Solar is facing new claims of botched installations and unresponsive customer service that…

Lauren Finnis to Lead Customer & Broker Engagement, Central Region, at Berkshire Hathaway Specialty Insurance

Lauren Finnis to Lead Customer & Broker Engagement, Central Region, at Berkshire Hathaway Specialty Insurance Berkshire…

Bluefire Insurance Successfully Implements insured.io for Customer Engagement

New platform consolidates Bluefire’s customer experience across multiple core administration systems. SACRAMENTO, Calif., Nov. 20, 2020…