- Whole Foods and Amazon sent out an email to customers in some southern states saying that the turkey they purchased may not live up to “quality” standards.
- While the turkeys are still safe to eat, customers will get a $50 Amazon gift card credited to their account.
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Whole Foods sent out an email to customers in some southern states on Thursday morning explaining that they purchased a Turkey that may not live up to the company’s “quality” standards.
The email “stressed there was no known food safety or health risk with any of the turkeys,” according to CNN Business.
While the turkeys were still safe to eat, Whole Foods will still be providing those who purchased the unsatisfactory product a $50 credit toward their Amazon account. (Amazon is the parent company for Whole Foods.)
According to a company spokesperson, the statement was sent to customers in Alabama, Georgia, Mississippi, North Carolina, South Carolina, Tennessee and two stores in the Florida panhandle.
Customers took to Twitter to express their concern with the smell of the Turkey’s that had been purchased.
—Richard Brown (@Richard___Brown) November 26, 2020
—Erica Siegel (@ericasiegel) November 26, 2020
—Tim Roten (@TiminWS) November 27, 2020
Whole Foods responded to the concerns, often pointing customers in the direction of the USDA’s recommendations for handling turkey.
Read More: Inside Amazon’s ‘whirlwind courtship’ of Whole Foods, as told by the grocery chain’s founder John Mackey
This is on top of other precautions Whole Foods took before the holiday to ensure that customers would have a smooth Thanksgiving.
This year the retailer unveiled the ‘Turkey Protection Program’ in which customers could “insure” any turkey bought between November 11-12 by purchasing a $35 Whole Foods gift card. If the turkey turned out underwhelming for any reason, those who bought the insurance could file a claim starting today.